NP SoftTech Shopify FAQ
Pricing
Do you charge for Shopify discovery separately?
Initial fit conversations are usually complimentary when project intent is clear. Deeper audits, workshops or multi-hour discovery may be scoped as paid work that can credit toward a project when agreed.
Who this answer is for
Buyers asking how Shopify discovery fees work before a project.
How NP SoftTech approaches it
Light discovery should be easy. Deep discovery is real work and is priced honestly.
Complimentary fit
High-level store review and path recommendation.
Paid deep discovery
Complex migrations and audits.
Credit terms
Sometimes applied to the build when stated.
Outputs
You still leave with useful artefacts.
What is usually free
Fit calls and directional recommendations for serious briefs.
What is paid
Detailed technical audits, large migration inventories and facilitated workshops.
Why
Deep discovery consumes senior time and produces reusable planning assets.
Common mistakes to avoid
Expecting a free multi-day audit
Ask for a scoped audit quote instead.
Skipping discovery on complex migrations
Unscoped migrations create change orders.
Practical next step
A general answer is only the starting point.
Share your project type. We will say whether a fit call or paid discovery is the right next step.