NP SoftTech Shopify FAQ
Maintenance
What is included in a Shopify monthly maintenance service?
A monthly queue of bug fixes, theme and app update checks, small new sections or landing pages, and a short note of what changed. A full redesign or a migration is its own project.
Who this answer is for
D2C brands and agencies worldwide who need a practical Shopify answer to: What is included in a Shopify monthly maintenance service?
How NP SoftTech approaches it
The plan fits stores that change every month. Quiet brochure stores can stay on one-off fixes.
In the month
Bugs, update checks, campaign sections and a changelog.
Outside the month
New builds, redesigns and WooCommerce migrations are scoped separately.
Stores we did not build
We onboard after a review of the theme, custom code and apps.
How we approach this
The plan fits stores that change every month. Quiet brochure stores can stay on one-off fixes. We keep the answer tied to store goals, written scope and careful releases on live Shopify stores.
In the month
Bugs, update checks, campaign sections and a changelog. For brands and agencies, this is how the decision usually shows up in a real Shopify catalogue, theme and launch plan.
Outside the month
New builds, redesigns and WooCommerce migrations are scoped separately. For brands and agencies, this is how the decision usually shows up in a real Shopify catalogue, theme and launch plan.
Stores we did not build
We onboard after a review of the theme, custom code and apps. For brands and agencies, this is how the decision usually shows up in a real Shopify catalogue, theme and launch plan.
What helps us get specific
Share your store URL if you have one, the project type, markets you sell into, known apps or integrations, and any hard deadline. That context turns this FAQ into a useful next step instead of generic advice.
Common mistakes to avoid
Using a retainer as a hidden rebuild budget
Large redesigns and migrations do not fit inside small monthly hours. Quote them as projects.
No backlog or priorities
Unprioritised ticket piles bury urgent bugs under nice-to-haves. Agree what matters this month.
Practical next step
A general answer is only the starting point.
Share your Shopify store URL (or the platform you want to leave) and a short brief on what you need in the next 90 days. We will reply with fit, likely approach and what we need to quote accurately.